play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5089912163
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, allowing for a simplified and easy login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try waiting for the allotted time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please email your correct KYC (Know Your Customer) details to our customer support to facilitate account transfer. This will enable us to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app easily.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. Users cannot withdraw bonus money collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may require waiting up to 24 hours. This can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. This means you can cash out profits from playing games, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Welcome to play exchange, your ultimate online casino destination for an unparalleled gaming experience. At play exchange, we offer a dynamic and immersive platform that caters to both novice and experienced players alike. Our extensive library of games presents a wide range of exciting options, from classic slots and table games such as blackjack, roulette, and poker, to live dealer games that bring the thrill of a real casino right to your screen. With our platform, you can enjoy a seamless and engaging gaming experience, with intuitive navigation and user-friendly interfaces that make it easy to find and play your favorite games. Our games are developed by leading software providers, ensuring high-quality graphics, sound effects, and gameplay. For those new to online casinos, our platform offers a range of features designed to help you get started. From comprehensive guides and tutorials to a dedicated customer support team, we're committed to ensuring that you have a hassle-free and enjoyable experience. For experienced players, we offer a range of advanced features and tools, including customizable settings and personalized bonuses. Our loyalty program rewards players for their loyalty and continued play, with exclusive benefits and rewards. In addition to our extensive library of games, we also offer a range of promotions and bonuses to enhance your gaming experience. From welcome packages to loyalty rewards, we're committed to providing you with a gaming experience that's second to none. At play exchange, we're dedicated to providing a safe and secure gaming environment, with robust security measures in place to protect your personal and financial information. Our team is committed to ensuring that your gaming experience is fair, fun, and rewarding, and we're always looking for ways to improve and innovate to meet the evolving needs of our players. So why wait? Join us at play exchange today and discover a world of online gaming excitement and entertainment.
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